East Bay - Administrative Assistant to Recruiter

Your role will be to support the Recruiter in the recruitment process of new candidates and maintaining current employees. Duties will include tasks that are done by priority based on the need at hand.

The Basics: Good interpersonal communication skills enable us to work more effectively as a team. You will be working independently most of the time and that will require you to utilize your own judgment based on the information you have to guide you in the screening process; matching candidates for specific job orders; asking the appropriate questions through the screening process to better assist your efforts in matching them to an assignment.

Strong phone skills are a must as most of our business is conducted through phone conversations. Customers will certainly recognize when they’re being treated with courteousness, care, and consideration, which will translate to repeat business! Effective communication results in productive relationships and can yield better customer service and sales!

Duties

Greet incoming candidates; set them up with the application process using our audit checklist

Process all reference & background checks along with employment verifications

Once complete, add employee to spread sheet titled “Hot List/Employee Contacts”

Mandatory to update HotList/Employee Contacts & Active assignment spreadsheet upon assignments beginning and ending. Updating the Active Assignment sheet w/ current payroll week hours.

Bi- weekly client check –ins with our clients to confirm their satisfaction with our employees & if there are any concerns that we can address with our employee to maintain a positive assignment.

Having the confidence to counsel employees and if it should reach the level of termination, being able to conduct a termination once approval has been given by your Supervisor

Collecting and entering time cards into database once you have done an audit on them

Print & Match service orders

Once all payroll tasks have been completed- payroll must be turned in within 24hrs

Desired Skills & Competencies

2+ years customer service & sales experience

Obtain high level of self motivation to appear professional and competent with daily tasks

Strong knowledge of computers & systems alike; Microsoft Office (email we use) and Excel spreadsheets

Excellent communication skills, both verbally and written on all levels. Whenever you’re handling clients over the phone, remain positive and do all that you can to satisfy them. Empathizing with them when necessary and being personable will result in building a positive relationship.

Last but not least- you must have the ability to multi-task in a fast paced environment!

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Please Answer ALL Questions Below

Do you have a minimum of 6 months experience as an Administrative Assistant?

How far are you willing to commute from your residence?

Do you have a minimum 2 years sales experience?

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