If you’re passionate about serving a wide spectrum of clients and customers while driving revenue in innovative ways through operational excellence, business development and leadership, you’ll be a successful team member on the Premier Parking management team!
Based in Nashville, TN, Premier Parking is a parking management services provider with over 300 locations in twelve cities and continues to expand its presence throughout the US. We are currently seeking a business professional to join our innovative and rapidly growing parking company as the Operations Manager for our ?Houston, TX market. If you want to advance your career while gaining invaluable experience in the areas of operations, business development and leadership, read on to learn more about this exciting opportunity!
Position Overview
As our parking management portfolio continues to grow, the Operations Manager will play a primary role in directly managing our three busiest facilities. Leading a team of eight associates, you will be responsible for all aspects of the facilities’ operations, including revenue control, maximization and reporting, client and customer services and daily logistics. Reporting directly to the General Manager, you will have a direct hand in driving profitability while continuously improving the quality of operations through efficiency and leadership.
What You Can Be Guaranteed
- A very attractive compensation and benefit package (including an annual incentive plan and new business commission potential) that is commensurate with your experience and expertise.
- An opportunity to work with industry leaders across the country who share a vision of innovation, customer service and a passion for excellence.
- A career where your ability to contribute to the company’s success is rewarded through advancement, learning opportunities and continued professional development.
Essential Job Duties and Responsibilities
- Provides direct supervision to the line management and frontline associates on a daily basis.
- Ensures the daily operations within his/her area of responsibility perform in accordance of company policy by ensuring each location is properly staffed, has required supplies and petty cash and follows set opening and closing procedures.
- Supports the region's business development objectives by sourcing leads and playing a key role by participating in the RFP process from start to finish.
- Works with the senior leadership team and the client to ensure revenue opportunities are maximized from both a transient and contract parker perspective.
- Oversees the contract parker program by ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
- Reviews daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis.
- Ensures all facilities within the area of responsibility operate in accordance with company policy including revenue control, equipment maintenance, proper and accurate signage and internal audit scores.
- Ensures each facility’s safety and security for guests and employees by reviewing Maintenance Checklists with location management and conducting periodic safety audits.
Minimum Education Qualifications
- Bachelor Degree in General Business or related field
- 3 years sales and marketing experience required
- 3 years management experience required
- Excellent attention to detail and customer service
- Strong written and verbal communication skills
- Able to work with a diverse group of both internal and external stakeholders