Successful Blueprint/Reprographics Company looking for experienced dispatcher to handle our Seattle operation.
Job Title: Dispatcher
Department: Delivery
Reports To: Branch Manager
Shift time: 8 – 4:30 / 5:00pm (1 hour lunch break) , Monday-Friday
·Essential Duties and Responsibilities include the following: Other duties may be assigned.
·Assigns couriers to deliveries according to factors such as length and purpose of trip, establishes service or delivery routes
· Records time of departure, destination, cargo, and expected time of return
·Directs activities of drivers by two-way radio
·Confers with customers to expedite or locate missing, mis-routed, delayed, or damaged merchandise
·Issues equipment to drivers such as hand trucks, dollies, and blankets
·Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
·Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.
·Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
Key Requirements
- Must be 18 or Older
- Must be able to pass a 10-Panel Drug Test
- Must have reliable transportation
- Have a working knowledge of navigating Seattle
Equal Employment Opportunity Policy: Preferred Staffing LLC, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.